Client
Questionnaire

Welcome to Digiturnal

This fast form (≈6–9 mins) gives us the signal we need to walk into kickoff with ideas, not questions.

Everything you share is secure and used only to deliver your work

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Company & Contracts

We start simple: the right names, faces, and details help us set up your profile properly and keep communication smooth from day one.

Primary Contact (Approvals Owner)

Contact Name

Contact Role

Contact Email

Contact Mobile

How long does content approval usually take?

24h 48h 72h

Finance Contact (Invoices & POS)

Contact Name

Contact Role

Contact Email

Contact Mobile

Objectives & Success

Your goals guide our strategy — this section ensures we’re solving the right problems.

In one line: what is your main objective for the marketing activities?

Top 1-2 business goals for the next 90 days

What would you like us to work on?

Website Social Media Management SEO Ads (SM/Google) Design Mobile App Marketing Activations

#1 Success KPI — the single metric you’ll judge us on

What has worked well on your Marketing activities/social media before?

What hasn't worked / what should we avoid?

Why do clients choose you vs competitors?

Did you or any previous supplier provide you with a marketing media strategy?

Yes No

Upload the Previous Marketing Media Strategy

Drag & Drop Files Here

or

Do you have benchmarks or past results to share? (Upload/link — Optional)

URL File Upload

Benchmarks / past results (URL)

Benchmarks / past results (File Upload)

Drag & Drop Files Here

or

What information are most important for you to see in our monthly reports?

Brand, Audience & Tone

How your brand should feel, sound, and connect with the right audience in Qatar.

Upload brand guidelines

Drag & Drop Files Here

or

Upload Logo (with Source / Design file)

Drag & Drop Files Here

or

Upload Company Profile / Presentation / Brochure

Drag & Drop Files Here

or

Describe your ideal clients in plain words

Audience priorities in Qatar (rank up to 3)

Qataris Expat Arab South Asian Filipino Western B2B Other

Other Audience priorities in Qatar

Audience Age Groups (tick all that apply)

13–17 years 18–24 years 25–34 years 35–44 years 45–54 years 55+ years

Where do most of your clients come from?

Referrals Social media Walk-ins Partnerships Events Other

Other

List 3 negative experiences your customers usually face with your competitors.

Walk us through how the typical customer finds you, make the purchase and stays with you

Brand Slogan (English)

Brand Slogan (Arabic)

Pick your key moments—we’ll build your campaigns around them

Sensitive Topics to avoid

How do you currently upsell or cross-sell to existing clients?

Do you have any existing or upcoming events or promotions that you would like to promote through social media?

Channels & Access

Your current presence online — no passwords, just links for now so we can audit

Instagram URL

Tiktok URL

Snapchat handle

X (Twitter) URL

Facebook Page URL

YouTube Channel URL

LinkedIn Page URL

Threads URL

Pinterest URL

Other platforms

Business Managers / Ad IDs (if known)

Meta Business Manager ID

TikTok Ads Account

Google Ads ID

LinkedIn Ads ID

Website & analytics

Business website URL

CMS

Other CMS

GA4/GTM access emails

Pixel IDs

Content & Production

Visual do's/don'ts (e.g. modesty rules, uniforms, location restrictions,..etc)*

Which 2-3 brands inspire you most on social media? (share URLs)*

Reference 1 URL

Reference 2 URL

Reference 3 URL

Who are your top 3 competitors?*

Competitor 1

Competitor 2

Competitor 3

Key Moments to Activate (tick all that apply)

Ramadan Eid Al-Fitr Eid Al-Adha Qatar National Sports Day Qatar National Day Other

Other Key Moments

High-season months

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Low-season months

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Commerce & Lead-Flow

What's the primary conversion?

Purchase Lead form WhatsApp Phone Booking Visit in-store

Where should leads go?

Email CRM (HubSpot/Salesforce/Zoho/Other) WhatsApp Other

Other